Senior IT Administrator

Responsibilities & Qualifications: RESPONSIBILITIES Develop and maintain Power Platform Apps, Azure Web Apps and Mobile applications.
Developing unit tests for project source code.
Assist in maintaining the corporate website.
Develop and maintain scripts for monitoring, updating, patching, troubleshooting, and optimizing laptops and systems.
Develop automation to assist the security team with monitoring and responding to incidents and alerts from Microsoft 365 and Azure Sentinel.
Assist developing and maintaining DevOps pipelines.
Collaborating with (getting help from or providing help to) subject matter experts on the IT team.
Assisting with development and documentation of new and existing policies, procedures and processes for IT systems and workflows, track issues via ticketing system.
Assist in maintaining inventories of TekSynap IT Assets.
Adhere to TekSynap’s Secure Development policies and procedures.
Generate various reports as required.
Support organizational design and definition of change roles and responsibilities.
Support communication efforts across the organization.
Periodically engage vendor support personnel to achieve fixes for complex problems.
Create and maintain applications on the ServiceNow platform.
Configuring, maintaining and updating images to laptops.
Monitoring, updating, patching, troubleshooting and optimizing laptop and systems.
Maintaining local server room, network and infrastructure.
Remote monitoring, troubleshooting, patching/maintenance of offsite datacenter assets.
Assist with facilities access, operations, and IT support.
Lead projects and implementations using assigned resources.
REQUIRED QUALIFICATIONS Mid-level knowledge of the Windows, Git and Linux command lines.
Mid-level knowledge of cloud concepts: Azure Active Directory, Group management, Microsoft 365 Admin Portal configurations, Cloud Security, SharePoint file/folder/share permissions etc.
Proficient in at least one of the following languages: Java, JavaScript, Node.
js, Python, C#, C++, HTML, CSS.
Experience developing unit test.
Experience with the ServiceNow platform.
Entry to Mid-level knowledge of Microsoft 365 and Azure Development concepts: Azure DevOps (Azure App Service, Azure Data Factory, Azure Cognitive Services, Azure SQL), Microsoft Graph API, Power Platform (Power Automate, Power Apps, Power BI), SharePoint Online development.
Knowledge of development best practices and procedures.
Excellent communication skills to include patience, tenacity and follow-through in tracking, troubleshooting and bringing to resolution internal customer support requests Ability to explain computer concepts/procedures/policies to non-technical internal customers; collaborate and coordinate with members of other teams to track, isolate and resolve technical issues.
Strong task management skills, including the ability to prioritize, triage, resolve and escalate in an efficient and effective manner.
Ability to lift 50lbs.
on an infrequent basis PREFERRED QUALIFICATIONS Any of the following: Microsoft Certified Azure Developer Associate Microsoft Certified Power Platform Developer Associate Microsoft 365 Certified Developer Associate ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) AWS Solutions Architect Overview: We are seeking an Senior IT Administrator to join our HQ team at TekSynap.
The Senior IT Administrator is responsible for assisting in maintaining the continuity of IT services for all TekSynap end-users by providing the technical expertise, support, intelligence, attention to detail, and customer service to achieve timely resolutions to requests, incidents, problems, changes, and releases.
TekSynap, a “Fast 50” technology company in the Washington DC area that offers technology solutions to federal, state and local government agencies.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at www.
TekSynap.
com.
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Additional Job Information: COMPETENCIES Establish Focus Motivational Support Empower Others Change Management Performance Management Oral Communication Written Communication Persuasive Communication Interpersonal Awareness Build Relationships Analytical Thinking Conceptual Thinking Strategic Thinking Technical Expertise Initiative Foster Innovation Results Oriented Teamwork Customer Service WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Sierra Vista, AZ Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday – Friday.
May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
The employee is regularly required to lift up to 10 pounds.
The employee is frequently required to lift up to 25 pounds; and up to 50 pounds.
The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE Legal right to work in the United States Must be able to obtain a Security Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities.
TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”).
This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.